ARMOND Return & Refund Policy

#ARMOND Return & Refund Policy

At ARMOND, we value exquisite craftsmanship and customer satisfaction. Before placing an order, please carefully read our return and refund terms.

Return Eligibility

Customers may request a return within 14 days of receiving their product.

Conditions for return eligibility include:

* Items must be unused and remain in their original condition.
* Footwear returns must include the original packaging and all accompanying accessories.
* Products showing signs of wear, damage, or improper use are not eligible for return.
* Proof of purchase must be provided.

Cash on Delivery (COD) Orders

For Cash on Delivery orders:

* Customers are responsible for signing for and paying for the package upon delivery.
* Refusing a package without a valid reason may result in restrictions on future orders.
* Shipping fees incurred for COD packages that are refused will not be refunded (except in cases of free shipping).
* In cases of repeated refusals or failed deliveries, ARMOND reserves the right to decline future COD service to the customer.

Return Shipping Costs

Returns are free of charge; no additional fees apply.

Exchanges

Subject to stock availability, we offer size exchange services.

Please ensure you contact our customer support team *before* returning any items.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of receiving the package and include photographs of the issue.

We will arrange for a replacement or refund as soon as possible.

#Refund Processing

Once we have received and inspected the returned item(s), refunds will be processed within 5 to 10 business days.

Refunds will be issued to your original method of payment (where applicable).

Non-Returnable Items